We believe that true hospitality is found in the nurturing and building of strong relationships with each other, our guests and our communities.
Everything we do is guided by the principles below which are inspired by timeless values:
FAMILY: We treat our guests and associates with the warmth and friendliness of an extended family.
COMMUNITY: We commit ourselves to the ideal of sharing and giving, and show care and responsibility for the environments where we operate.
RESPECT: We show the respect and courtesy to others that we wish for ourselves.
HUMILITY: We serve ourselves by first serving others. We approach life with a sense of gratitude rather than entitlement.
INTEGRITY: We will uphold the highest level of honesty and fairness in all our relationships.
LEARNING: We dedicate ourselves to constantly evolve our skills, our practices, our standards and our technologies. We move forward by never standing still.
OWNERSHIP: We contribute to and take personal responsibility for the financial success of the company.
CELEBRATION: We delight in our successes and our individuality.